Personalized Free Hugs Customized Ceramic Mug 11 oz White
Free returns on all eligible orders
You have 30 days to request a return. All sale items are final sale.
.: These mugs are made with durable white ceramic so that your prints can stand out.
.: Available in two sizes: 11oz (0.33 l) and 15oz (0.44 l)
.: All mugs feature a comfortable C-handle and a shiny finish so that they're both easy to use and great to look at.
.: Drink confidently on a daily basis as all mugs are lead and BPA-free.
Shipping information
Refund & Replacement
To return your product, Please simply contact us via email, support@panvola.com and we will take care of it.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For more detailed information and instructions, please visit our Refund & Replacement Policy.
Returns & warranty
Return & Refund Policy
At Panvola, we take pride in the quality of our drinkware. If your purchase isn’t exactly what you hoped for, we’re here to make it right.
1. The 30-Day Return Window
You have 30 days from the date of delivery to request a return. To be eligible for a full refund, your drinkware must be:
- Unused and in the same condition that you received it.
- In its original packaging.
- Accompanied by a receipt or proof of purchase.
Note: For hygiene and safety reasons, we cannot accept returns for any drinkware that has been used, washed, or removed from its original protective wrapping.
2. Items Exempt from Returns
To ensure the health and safety of our customers, the following items cannot be returned:
- Used Drinkware: Any mugs, tumblers, or bottles that have been used.
- Personalized Items: Custom-printed or engraved products.
- Sale Items: Only regular-priced items may be refunded; items purchased on "Sale" are final.
- Gift Cards: Non-refundable and cannot be exchanged for cash.
